How To Pair Sony Wireless Headphones

Sony Wireless Headphones User Guide – Getting the Most Out of Your Sony Wireless Headphones

Sony Wireless Headphones is known for making high-quality audio devices, and their wireless headphones are no exception. With excellent sound quality, long battery life, and useful features like noise cancellation, Sony headphones have a lot to offer. However, to really get the most out of your headphones, there are some key things you’ll want to know. This guide will walk you through pairing, charging, adjusting settings, and troubleshooting common issues with your Sony wireless headphones.

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Table of Contents

Pairing Your Sony Headphones

The first step to using your new Sony wireless headphones is pairing them to your device.

Here is an overview of the pairing process:

Enter Pairing Mode

  • For most Sony headphone models, press and hold the power button for 7+ seconds to enter pairing mode
  • For some models, like the WH-CH520, simply turning on the headset enters pairing mode

Select Your Headphones

  • On your source device (smartphone, tablet, etc.) go into Bluetooth settings and select your Sony headphones from the list
  • If prompted for a passcode, enter “0000”

Confirm Connectivity

  • Check that your headphones show as connected within your device’s Bluetooth menu
  • Test listening and playback controls to confirm full functionality

If you encounter any issues getting your headphones to pair, consult the model-specific pairing instructions in the user guide or on Sony’s support site.

Charging Your Headphones

To keep your Sony wireless headphones powered up for enjoyment on the go, proper charging is a must.

Follow these tips:

  • Use the included USB-C cable and AC adapter to charge
  • When charging, the indicator light will display red
  • Most models fully charge within 3 hours
  • For maximum battery health, fully charge headphones every 6 months
  • Long-term storage may increase charge times

Pay attention to the charge level and remember to plug in your headphones when the battery runs low. This will ensure seamless listening.

Adjusting Settings

Once connected, you can adjust volume, enable noise cancelling features, customize controls, and more based on your preferences:

Volume Controls

  • Use touch sensors on headphones to increase/decrease volume
  • Use connected device’s volume buttons
  • Adjust via Sony Headphones Connect app

Noise Cancellation

  • Toggle noise cancelling on/off with the NC button
  • Use Sony app to switch between modes (ambient sound, full NC, etc.)

Customizable Controls

  • Configure touch controls for playback, volume, voice assistants, etc.
  • Set automatic functions like wearing detection

Take some time to tailor these settings to your liking for the best experience.

Troubleshooting Common Issues

Despite Sony’s solid construction, you may occasionally encounter issues with your wireless headphones.

Try these troubleshooting tips first:

Won’t Turn On

  • Charge headphones for at least 1 hour
  • Hard reset by pressing multiple buttons

Not Pairing Properly

  • Put headphones in pairing mode then retry
  • Check Bluetooth is enabled on device
  • Reset headphones to clear paired devices

Audio Quality Problems

  • Check source audio files for low quality
  • Disable any audio enhancement features
  • Try closing and reopening media apps

Battery Life Decreasing

  • Charge to full capacity regularly
  • Disable unnecessary features like noise cancellation

For persistent issues, consult Sony headphone support for next steps tailored to your model.

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Sony Wireless Noise Cancelling Headphones WH-XB910N Over Ear Bluetooth Headset + NeeGo 3.5mm Headphone Extension

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How do I reset my Sony wireless headphones?

To reset most models, turn the headphones off, then press and hold the power and NC/ambient sound buttons simultaneously while charging. This will restore factory settings. For model-specific reset instructions, check Sony’s support site.

Why won’t my Sony headphones connect to my phone?

If your headphones won’t connect, first confirm your phone’s Bluetooth is turned on. Then enter pairing mode on the headphones and reselect them from your phone’s Bluetooth menu. You may also need to reset or update the headphones.

How long should Sony headphones battery last?

Battery life varies across models, but lasts around 30 hours of continuous playback on a full charge for most. To maximize battery health, charge fully every 6 months and disable power-draining features like noise cancellation when not needed.

What should I do if my Sony headphone touch controls are not working?

First, use the Sony Headphones Connect app to ensure touch controls are enabled. Then check that hands-free controls are allowed within your phone’s Bluetooth permissions. You may also need to reset the headphones to recalibrate sensors if issues persist.


Sony headphones deliver premium features for an excellent listening experience. By learning the ins and outs of pairing, charging, and customizing your headphones, you can enjoy seamless wireless audio tailored precisely to your preferences. Additionally, being prepared to troubleshoot basic issues means you can resume listening in no time. With the handy tips in this guide, your Sony headphones will keep you entertained through many wireless listening sessions to come.

Here is a summary table of key information from the article:

Enter Pairing ModePress and hold power button 7+ seconds for most models
Pair HeadphonesSelect headphones from device’s Bluetooth menu. Enter “0000” if prompted for passcode
Charge HeadphonesUse included USB-C cable and AC adapter. Light indicator will turn red.
Adjust VolumeUse touch controls, connected device controls, or Sony app
Reset HeadphonesTurn off then press and hold power and NC buttons while charging
Fix Pairing IssuesEnter pairing mode, check Bluetooth is on, reset headphones
Improve Battery LifeCharge fully every 6 months, disable power-draining features

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