Not happy with your purchase? No worries. Simply send it back your order with a pepaid shipping label we provide within 30 days for a full refund.
The following Returns policy applies to purchases made directly from our online store.
Buy with confidence. Your satisfaction is 100% guaranteed. If you are not completely satisfied with your purchase, then please contact us. We will gladly exchange your product or give you a full refund. We will even pay to have the product shipped back. There is absolutely no risk to you.
BEEMUNITED.com Customer Support Return and Exchange Policies
When you receive your order, please inspect all packages for items such as carrying case and any applicable accessories for the product(s) ordered. Please power up or play the merchandise. Please be sure to save the box, and the shipping carton and its packing material, in the unlikely event that you’ll need it for a return shipment.
If you require any assistance, please send an e-mail to firstname.lastname@example.org or contact our Customer Support Representative and provide the order confirmation number with a brief explanation of your issue.
Return and Exchange Policies
A return authorization is required for any exchange or refund. Any product shipped to us without a return authorization will be returned to the customer at his or her expense.
We will issue a refund or exchange if the request is made within 30 days of the shipping date, the merchandise is returned in the same condition as it was when shipped, and is received in the original packing material and with all of its accessories. The merchandise returned will be inspected when it arrives at the warehouse and you will be charged for anything missing.
Note: Errors or oversights when placing orders (wrong model, size, feature, color, or unit of measure [each, single, pair, system) are the sole responsibility of the customer who accepts all associated expenses.
To Return or Exchange a Product
To initiate a return, please contact our Customer Support Representative, who will provide you with a return authorization number (RA#) and a prepaid return shipping label. Please write the RA# (RA# XXXXXX) in LARGE, BOLD type on the outside of the shipping carton. If the RA# is not present in the body of the return address or clearly visible on the carton, it will be refused and returned to you.